HTML Email Vs. Plain Text Messages
YOU ASKED: What format of Email broadcasts, ezines, and e-newsletters works best? HTML with color, pictures and graphics (Fancy) or just PLAIN TEXT (simple) versions?
ME: My opinion has changed over the years. Currently, I send most of my ezines and email promos in plain text, BUT… we are seeing more and more success in HTML versions of email broadcasts.
It really depends on your market and the relationship with that market. For example, one of our clients, Roxanne Emmerich, has great rapport and a relationship with her corporate clients and they respond better to HTML versions of emails. When we schedule broadcasts we format BOTH versions in the email manager program so that the system will auto-detect the best version to deliver to their inbox.
What’s the best way to communicate the value you offer to readers? Sometimes you may need visuals, color and graphics to make your point. Keep it simple and focused. Only promote one thing. Make it 90% value and 10% promotional as a rule or you’ll burn out your list and it won’t matter what format you send it in.
It’s a testing thing, but I am moving more and more towards clean HTML versions with a simple identifiable and branded header, clear main message and unique call to action to either read more, continue online, call , download, etc…
Even though HTML emails allow for improved visuals they are abused by so many companies that I tend to ignore them. I have Outlook set to block images in email unless I approve the email user first. So if you want to reach me… use Plain text and great copy.
Use your stats in your email management program to check your open rates. Check your site stats for conversions. Remember that COPY is what SELLS and Graphics attract attention. They work together to create the marketing message or communicate value.
What do you think? Do you prefer HTML or Plain Text emails? Let me know below.